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RETURNS / WARRANTY POLICY




Return/Warranty Policy

Open Monday thru Saturday For Your Convenience.

8:00 AM UNTILL 5:00 PM EASTERN STANDARD TIME.

Returns Policy
A) No Returns on Electrical Items
B) No Returns on Special Orders
C) Any other items may be returned within 30 days, accompanied by a sales invoice with a return authorization number. Items(s) must be returned in new, resalable condition and are subject to a 20% restocking charge.

D) After 30 days no items will be accepted for return.

E) How to Return Products

To return products, please call 1-800-382-9335 and ask for a Return Goods Authorization number (RGA).  It is important to write this number on outside of package, so when we receive the package it will be routed to correct person at Lighthouse Marine Supply (partman.com).  We cannot issue a refund without a "Return Goods Authorization” Number.

Please send your return, freight pre-paid, to:  Lighthouse Marine Supply, 29 Edgar Ave, Riverhead, NY 11901.  Please keep all products in their original packages and all products must be kept in new and resalable condition. (Please understand any item that has been installed or tested is non-returnable).  Our Returns Department will instruct you on how to return damaged or defective merchandise.  For all returns, we recommend that you use UPS or other traceable means.  We recommend you insure the package and all contents for full value, in the event the item is lost or damage during return shipping.  If we do not receive the package, or if item is damaged, we cannot issue a refund.

Warranty Policy
Limited Warranty, rebuilt units are warranted for a period of 90 days and new units are warranted for a period of 12 months from invoice date and both new and rebuilt units are limited to the repair or replacement of defective part(s) at our facility at no extra charge to the purchaser, providing said unit is returned to us freight prepaid.  This is our only warranty expressed or implied.  Under no circumstances are we to be held responsible or liable for consequential damage of any kind including: towing, hauling, loss of production time, rental equipment, lodging, transportation, etc.  Damage resulting from lack of maintenance, or abuse of any kind is not covered by this limited warranty.

Purchaser must understand that at the time of purchase, Lighthouse Marine Supply and/or Marine Engine Parts (partman.com) cannot replace a "defective" item with a replacement from our inventory.  It is up to the manufacturer to replace or repair the defective item.

In the event an item is returned to LMS/Marine Engine Parts as defective, LMS/Marine Engine Parts  will invoice purchaser for replacement item, then seek replacement from manufacturer and only after Lighthouse Marine Supply and/or Marine Engine Parts (partman.com) receives credit from manufacturer, will LMS/Marine Engine Parts then credit purchaser.

Goods Damaged or Missing as a Result of Shipment by Common Carrier

All items shipped from Lighthouse Marine Supply (partman.com) are inspected prior to shipment. We suggest that our customers also inspect the items before accepting delivery. If products appear to be damaged in shipment, do not accept delivery, if your order is delivered without a signature and damage is found, please call Lighthouse Marine Supply (partman.com) Returns Department immediately.  (1-800-382-9335).  Most carriers require claims to be filed within 10 days of delivery.  Lighthouse Marine Supply (partman.com) works hard to insure that our customers receive their orders undamaged, and can assist you in filling a claim, but our responsibility for damage ends when the carrier accepts the shipment. Therefore it is important to quickly file claims with the carrier to insure that your claim can be documented for later reimbursement




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Marineengineparts.com & Partman.com are wholly owned subsidiaries of Lighthouse Marine Supply & Lighthouse Marine Distributors, Inc
29 Edgar Avenue - Riverhead, NY 11901
toll free: 800-382-9335 - p: 631-722-5700 - fax: 631-722-5719 or Email: sales@partman.com